Privacy Policy

Last Updated: 18/08/2026

At ABROCIA TECH INDIA PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit or use our website:

https://abrocia.com/

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website, submit an enquiry, create an account, or place an order.

Personal Information

The personal information we may collect includes:

Name
Email address
Phone number
Billing and shipping address
Company name, where applicable
Information provided through contact forms, enquiries, or customer support
Order and transaction-related information necessary to fulfill your order

We do not collect, store, or retain payment card details, bank account details, UPI credentials, passwords, CVV numbers, card numbers, or other sensitive payment credentials on our website.

Where payment processing is required, payment-related transactions are handled through the applicable payment service provider or gateway. We do not request or retain your complete payment credentials.

Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, including:

Browser type and version
Device type and information
IP address
Operating system
Pages visited on our website
Website usage and interaction data
Cookies and similar technologies
Date and time of visits
Referring website or source

2. Consent to Collection and Processing

By using our website, submitting forms, creating an account, placing an order, or otherwise providing your personal information, you acknowledge and consent to the collection and processing of your personal information as described in this Privacy Policy, subject to applicable laws.

We collect and process personal information only for legitimate and specified business purposes.

Where required under applicable law, we will obtain appropriate consent before processing personal information.

You may withdraw your consent or request changes to the processing of your personal information by contacting us at:

Email: info@abrocia.com

Please note that withdrawing consent may affect our ability to provide certain services where processing is necessary to fulfill an order, provide customer support, comply with legal requirements, or perform other legitimate business functions.

3. How We Use Your Information

We may use the information we collect for the following purposes:

Process and fulfill customer orders
Deliver products and services
Communicate order status and updates
Respond to enquiries and customer support requests
Maintain and manage customer accounts, where applicable
Improve our website, products, services, and user experience
Personalize website content and functionality
Send promotional offers and marketing communications where you have opted in
Detect, prevent, and address fraud, abuse, security issues, or unauthorized activities
Maintain website security and functionality
Comply with applicable laws, regulations, court orders, and legal obligations
Resolve disputes and enforce our terms and agreements

We do not use or retain your payment credentials for our own purposes.

4. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and website functionality.

Cookies may be used to:

Remember user preferences
Maintain website functionality
Understand website traffic and usage
Improve website performance
Analyze how visitors interact with our website
Provide relevant website features

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of the website.

5. Sharing of Your Information

We do not sell, rent, or otherwise commercially trade your personal information.

We may share limited personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These third parties may include:

Shipping and logistics partners
IT and website hosting service providers
Website maintenance and technology service providers
Customer support service providers
Analytics and website performance service providers
Legal, regulatory, or government authorities where required by law

We do not share your payment credentials because we do not collect or store complete payment credentials on our platform.

Where a third-party service provider processes information on our behalf, we take reasonable steps to ensure that such information is handled securely and only for the intended purpose.

6. Payment Processing

ABROCIA TECH INDIA PRIVATE LIMITED does not collect, store, or retain sensitive payment credentials on its website.

This includes:

Credit card numbers
Debit card numbers
CVV/CVC numbers
UPI PINs
Internet banking passwords
Bank account passwords
Other sensitive payment authentication credentials

Where online payment functionality is available, the payment process may be handled directly by an independent third-party payment service provider.

Users may be redirected to or interact directly with the applicable payment service provider for payment authorization and processing.

Any payment information entered directly into a third-party payment provider’s platform is subject to that provider’s own privacy policy, terms, and security practices.

ABROCIA TECH INDIA PRIVATE LIMITED does not request users to provide their complete payment credentials through our website, email, phone, contact forms, or customer support channels.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable laws and regulations.

Information may be retained for purposes including:

Fulfilling orders
Providing customer support
Maintaining business and transaction records
Complying with legal, accounting, and regulatory obligations
Resolving disputes
Preventing fraud or misuse
Enforcing agreements and policies

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.

We do not retain sensitive payment credentials such as card numbers, CVV/CVC numbers, UPI PINs, or banking passwords.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Our security measures may include appropriate access controls, website security measures, secure hosting practices, and restricted access to personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

These third-party websites operate independently and may have their own privacy policies, terms, and data practices.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

Users are encouraged to review the privacy policy of any third-party website before providing personal information.

Where payment processing takes place through a third-party payment service provider, any information submitted directly to that provider will be governed by the provider’s applicable privacy policy and terms.

10. Your Privacy Rights

Subject to applicable laws and regulations, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Opt out of promotional or marketing communications
Raise concerns regarding the processing of your personal information
Request information regarding how your personal information is processed

To exercise any applicable privacy rights, please contact us at:

Email: info@abrocia.com

We may need to verify your identity before processing certain requests to protect your information from unauthorized access.

11. Compliance with the Digital Personal Data Protection Act, 2023

ABROCIA TECH INDIA PRIVATE LIMITED is committed to complying with applicable provisions of the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian data protection and privacy laws.

We aim to process personal data in a lawful, transparent, and responsible manner and only for specified and legitimate business purposes.

Where applicable, individuals may exercise their rights regarding their personal data in accordance with the requirements and limitations of applicable law.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 18 years, unless otherwise permitted by applicable law and with appropriate authorization where required.

We do not knowingly collect personal information from children in violation of applicable laws.

If we become aware that personal information has been collected from a child without the required authorization or consent, we will take reasonable steps to review and delete such information where legally required.

13. Grievance Officer

In accordance with applicable Indian laws, including applicable provisions relating to privacy and grievance redressal, you may contact our Grievance Officer regarding concerns related to your personal information or this Privacy Policy.

Grievance Officer

ABROCIA TECH INDIA PRIVATE LIMITED

Name: Arjun
Email: grievance@abrocia.com
Phone: +91 7303802741

Address:
FIRST FLOOR, SHOP NO. 165,
Vardhman Crown Mall, PLOT NO. 2,
Sector 19 Dwarka, New Delhi,
Delhi, 110075, India

Any privacy-related complaints, concerns, or requests may be submitted using the contact details above.

We will review and address grievances in accordance with applicable laws and reasonable internal procedures.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or applicable regulations.

When changes are made, the revised Privacy Policy will be published on this page along with an updated “Last Updated” date.

We encourage users to review this Privacy Policy periodically to remain informed about how their information is handled.

15. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

ABROCIA TECH INDIA PRIVATE LIMITED

Email: info@abrocia.com
Phone: +91 7303802741